If you purchased your Bluebot device on Amazon and prepaid for a data streaming plan, you’re almost set. There are just a couple of quick steps to complete before your plan becomes active.
Step 1: Create your Bluebot account
Amazon purchases are not automatically linked to a Bluebot account.
If you haven’t already, create your Bluebot account using the app or website.
Step 2: Set up your device
Once your account is created:
Add your Bluebot to your dashboard
Complete device setup and connectivity
Step 3: Contact Customer Support to activate your plan
Prepaid plans purchased through Amazon require manual activation.
After your account is set up:
Contact Bluebot Support
Let us know you purchased a prepaid plan through Amazon
Our team will apply the plan to your account, typically within 24 hours (excluding weekends and holidays)
Good to know
Payment alone does not activate a plan
A Bluebot account must exist before a plan can be applied
If you want to speed things up, let support know once your account is created
If you have questions at any point, start with the Bluebot AI assistant in the app or on our website and ask for a human if needed.