When will my device ship?
Most Bluebot orders ship within 1–2 business days from our California warehouse once payment is confirmed.
Do you ship Internationally?
Yes, we do offer international shipping, but there may be some additional costs associated with your order.
Who pays international duties or customs fees?
International duties, taxes, or customs fees are the responsibility of the customer and are not included in shipping costs. Packages may be held by customs until fees are paid.
How do I contact support?
Start with the Bluebot AI assistant in the app or on our website. If needed, you can request help from a human support agent.
Typical response time is within one hour during business hours.
What is the warranty on a Bluebot?
All Bluebot devices are covered by a one-year limited warranty beginning on the date the device is delivered.
This warranty protects against manufacturer defects and ensures the device performs as intended under normal use.