# Bluebot Support Center > Welcome to the Bluebot Support Center ## Videos - [Getting Started Videos](https://support.bluebot.com/en/articles/13729505-getting-started-videos.md): Helpful videos to get you started with your new bluebot. - [How Does it Work?](https://support.bluebot.com/en/articles/13729667-how-does-it-work.md) ## Getting Started - [What’s included in the box?](https://support.bluebot.com/en/articles/13370762-what-s-included-in-the-box.md): What comes in the box with my bluebot? - [Buying Bluebot on Amazon: What to Expect](https://support.bluebot.com/en/articles/13392004-buying-bluebot-on-amazon-what-to-expect.md): Making things streamlined for Amazon customers - [How Bluebot Works](https://support.bluebot.com/en/articles/13392717-how-bluebot-works.md) - [Site Survey: Choosing the Right Install Location](https://support.bluebot.com/en/articles/13371313-site-survey-choosing-the-right-install-location.md) - [Understanding Your Water System](https://support.bluebot.com/en/articles/13370909-understanding-your-water-system.md) - [Picking the Right Pipe for Your Bluebot Installation](https://support.bluebot.com/en/articles/13371353-picking-the-right-pipe-for-your-bluebot-installation.md) - [Tips for a Smooth Bluebot Installation](https://support.bluebot.com/en/articles/13371193-tips-for-a-smooth-bluebot-installation.md) - [How to Set Up a Bluebot Account](https://support.bluebot.com/en/articles/13393291-how-to-set-up-a-bluebot-account.md): Before you can add a device or activate a data streaming plan, you’ll need to create a Bluebot account. Account setup is quick and only takes a few minutes. - [Powering Your Bluebot](https://support.bluebot.com/en/articles/13371326-powering-your-bluebot.md) - [How to Pair and Set Up Your Bluebot with the App](https://support.bluebot.com/en/articles/13370957-how-to-pair-and-set-up-your-bluebot-with-the-app.md) - [How to Connect Bluebot to Your Network \(Wi-Fi & LoRaWAN\)](https://support.bluebot.com/en/articles/13370992-how-to-connect-bluebot-to-your-network-wi-fi-lorawan.md) - [Irrigation Monitoring](https://support.bluebot.com/en/articles/15695025-irrigation-monitoring.md): For customers who need help with setting up Irrigation Monitoring - [LoRaWAN Gateways](https://support.bluebot.com/en/articles/13371038-lorawan-gateways.md): Information and common questions about our LoRaWAN gateways - [Connecting Your Bluebot to Your Gateway](https://support.bluebot.com/en/articles/13371441-connecting-your-bluebot-to-your-gateway.md): How to connect the Bluebot ProLink to your LoRaWAN gateway. - [What You Can Expect From Bluebot](https://support.bluebot.com/en/articles/13392664-what-you-can-expect-from-bluebot.md) ## Troubleshooting - [How Bluebot Is Calibrated and Quality-Checked Before Shipping](https://support.bluebot.com/en/articles/13393031-how-bluebot-is-calibrated-and-quality-checked-before-shipping.md) - [What Do the Bluebot LED Lights Mean?](https://support.bluebot.com/en/articles/13392591-what-do-the-bluebot-led-lights-mean.md): Your Bluebot’s LED light communicates its current status. Most of the time, a blue light means everything is working as expected. - [Why Isn’t My Data Showing or Updating?](https://support.bluebot.com/en/articles/13392516-why-isn-t-my-data-showing-or-updating.md) - [I purchased my device on Amazon, and pre-paid for my plan, but it is not active yet, what should I do?](https://support.bluebot.com/en/articles/13391948-i-purchased-my-device-on-amazon-and-pre-paid-for-my-plan-but-it-is-not-active-yet-what-should-i-do.md) - [How to upgrade my Data Streaming Plan](https://support.bluebot.com/en/articles/13391930-how-to-upgrade-my-data-streaming-plan.md) - [I Can’t See All My Meters in the App](https://support.bluebot.com/en/articles/13391792-i-can-t-see-all-my-meters-in-the-app.md) - [My Data Plan Isn’t Active](https://support.bluebot.com/en/articles/13391780-my-data-plan-isn-t-active.md) - [Alerts Are Not Triggering or Are Triggering Too Often](https://support.bluebot.com/en/articles/13391769-alerts-are-not-triggering-or-are-triggering-too-often.md) - [Usage Data Looks Wrong or Higher Than Expected](https://support.bluebot.com/en/articles/13391757-usage-data-looks-wrong-or-higher-than-expected.md) - [Bluebot Appears Offline or Disconnected](https://support.bluebot.com/en/articles/13391660-bluebot-appears-offline-or-disconnected.md) - [What’s the most common reason Bluebot data looks ‘wrong’?](https://support.bluebot.com/en/articles/13382100-what-s-the-most-common-reason-bluebot-data-looks-wrong.md) - [Do I need to recalibrate or ‘reset’ Bluebot over time?](https://support.bluebot.com/en/articles/13382095-do-i-need-to-recalibrate-or-reset-bluebot-over-time.md) - [Poor Ultrasonic Signal: What It Means and How to Fix It](https://support.bluebot.com/en/articles/13371378-poor-ultrasonic-signal-what-it-means-and-how-to-fix-it.md) - [Moving, Reinstalling, or Replacing Ultrasonic Pads on Bluebot](https://support.bluebot.com/en/articles/13371375-moving-reinstalling-or-replacing-ultrasonic-pads-on-bluebot.md) - [How to Report a Bug or App Issue](https://support.bluebot.com/en/articles/13371171-how-to-report-a-bug-or-app-issue.md) - [Calibration Tools: Set Zero Point & K-Factor Explained](https://support.bluebot.com/en/articles/13370933-calibration-tools-set-zero-point-k-factor-explained.md) - [How Do I Move My Bluebot or Reconnect It to a New Network?](https://support.bluebot.com/en/articles/13371103-how-do-i-move-my-bluebot-or-reconnect-it-to-a-new-network.md) - [Why does my Bluebot show poor ultrasonic signal quality?](https://support.bluebot.com/en/articles/13520905-why-does-my-bluebot-show-poor-ultrasonic-signal-quality.md): Poor Ultrasonic Signal Quality and how to troubleshoot it - [Why is my Bluebot showing flow when no water is running?](https://support.bluebot.com/en/articles/13520995-why-is-my-bluebot-showing-flow-when-no-water-is-running.md) ## Plans and Billing - [What’s the Difference Between the Basic and Premium Data Streaming Plans?](https://support.bluebot.com/en/articles/13382170-what-s-the-difference-between-the-basic-and-premium-data-streaming-plans.md) - [How Data Premium Data Plan Activation Works](https://support.bluebot.com/en/articles/13382184-how-data-premium-data-plan-activation-works.md): Our Support Team will help you activate your plan after purchase and account creation. - [I Bought My Bluebot on Amazon and Prepaid for My Plan — Now What?](https://support.bluebot.com/en/articles/13393553-i-bought-my-bluebot-on-amazon-and-prepaid-for-my-plan-now-what.md) ## Warranty, Shipping and Support - [Shipping Questions](https://support.bluebot.com/en/articles/13392074-shipping-questions.md) - [Device Damage: How Bluebot Classifies It](https://support.bluebot.com/en/articles/13371395-device-damage-how-bluebot-classifies-it.md) - [How Bluebot Plans Are Billed](https://support.bluebot.com/en/articles/13393808-how-bluebot-plans-are-billed.md) - [Bluebot's Warranty](https://support.bluebot.com/en/articles/13393852-bluebot-s-warranty.md): Bluebot Warranty Information ## FAQ's - [How Does Bluebot Work?](https://support.bluebot.com/en/articles/13403159-how-does-bluebot-work.md) - [Installation & Environment](https://support.bluebot.com/en/articles/13403165-installation-environment.md) - [Data & Usage](https://support.bluebot.com/en/articles/13403174-data-usage.md) - [Plans & Accounts](https://support.bluebot.com/en/articles/13403184-plans-accounts.md) - [Shipping, Warranty & Support](https://support.bluebot.com/en/articles/13403190-shipping-warranty-support.md)