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Usage Data Looks Wrong or Higher Than Expected

Updated over a week ago

Water usage often varies more than expected, especially when monitoring in detail for the first time.

Common Reasons

Day-to-day variation
Normal activities like laundry, showers, guests, or weather changes can affect usage.

Irrigation overlap
Irrigation systems often use large volumes and may overlap with household usage.

Leaks vs continuous flow
A constant low flow over long periods may indicate a leak, while short spikes are usually normal usage.

How to Validate Your Data

  1. Turn off all water inside and outside the property

  2. Confirm no scheduled irrigation is running

  3. Check if flow continues during this test

If flow continues when all water should be off, further investigation may be needed.

When to Contact Support

  • Usage appears consistently incorrect

  • You want help interpreting a usage pattern

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