Bluebot Customer Support

How Bluebot Is Calibrated and Quality-Checked Before Shipping

Your Bluebot’s LED light communicates its current status. Most of the time, a blue light means everything is working as expected.

What Do the Bluebot LED Lights Mean?

Why Isn’t My Data Showing or Updating?

I purchased my device on Amazon, and pre-paid for my plan, but it is not active yet, what should I do?

How to upgrade my Data Streaming Plan

If you no longer need to view a Bluebot meter in your account, you can remove it directly from your dashboard.

How to Delete a Meter From Your Dashboard

I Can’t See All My Meters in the App

My Data Plan Isn’t Active

Alerts Are Not Triggering or Are Triggering Too Often

Usage Data Looks Wrong or Higher Than Expected

Bluebot Appears Offline or Disconnected

What’s the most common reason Bluebot data looks ‘wrong’?

Do I need to recalibrate or ‘reset’ Bluebot over time?

Poor Ultrasonic Signal: What It Means and How to Fix It

Moving, Reinstalling, or Replacing Ultrasonic Pads on Bluebot

How to Report a Bug or App Issue

Calibration Tools: Set Zero Point & K-Factor Explained

Compatibility & Specifications by Bluebot Device

How Do I Move My Bluebot or Reconnect It to a New Network?

Poor Ultrasonic Signal Quality and how to troubleshoot it

Why does my Bluebot show poor ultrasonic signal quality?

Why is my Bluebot showing flow when no water is running?

Guides to help you self solve issues with your Bluebot

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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