Alerts are based on flow behavior and thresholds, and small setting changes can significantly affect how often they trigger.
Common Causes
Alert thresholds too high or too low
Alerts may never trigger if thresholds are set too high, or trigger frequently if set too low.
Continuous vs intermittent flow
Short, intermittent usage may not meet alert conditions, while steady flow over time often will.
Plan limits on alerts
The number and type of alerts available depends on your data plan.
How alerts evaluate data
Alerts evaluate flow patterns, not individual droplets or momentary usage.
What You Can Do
Review your alert thresholds
Confirm which alert types are enabled
Check your current data plan limits
When to Contact Support
Alerts trigger unexpectedly often
Alerts never trigger when expected
You want help configuring alerts for your system