Troubleshooting
Guides to help you self solve issues with your Bluebot
20 articles
- How Bluebot Is Calibrated and Quality-Checked Before Shipping
- What Do the Bluebot LED Lights Mean?
- Why Isn’t My Data Showing or Updating?
- I purchased my device on Amazon, and pre-paid for my plan, but it is not active yet, what should I do?
- How to upgrade my Data Streaming Plan
- I Can’t See All My Meters in the App
- My Data Plan Isn’t Active
- Alerts Are Not Triggering or Are Triggering Too Often
- Usage Data Looks Wrong or Higher Than Expected
- Bluebot Appears Offline or Disconnected
- What’s the most common reason Bluebot data looks ‘wrong’?
- Do I need to recalibrate or ‘reset’ Bluebot over time?
- Poor Ultrasonic Signal: What It Means and How to Fix It
- Moving, Reinstalling, or Replacing Ultrasonic Pads on Bluebot
- How to Report a Bug or App Issue
- Calibration Tools: Set Zero Point & K-Factor Explained
- Compatibility & Specifications by Bluebot Device
- How Do I Move My Bluebot or Reconnect It to a New Network?
- Why does my Bluebot show poor ultrasonic signal quality?
- Why is my Bluebot showing flow when no water is running?